A basic kindle now about 4-5 years old from amazon
If you can't remember the passcode for your Kindle (not your Amazon password), you'll need to reset your device.
Reset your Kindle if you forgot your Kindle password ***** need to regain access.
You can't reset your Kindle if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.
oop's my screen has gone blank and now I cannot get anything.
sorry to be away so long but my battery needed recharging so I did as you instructed while on charge and my kindle thinks I am a new customer and wants me to re-register eventually I am on a registration page now I have entered my e-mail address but as I don't have the password ***** won't accept me. I feel unwanted and un loved !!! Help Randy this old lady already has grey hair at this rate I won't have any left. Valerie
no reply are you off duty ? can you pass me on to someone else ?
I am sorry for the delay, I am back now. May I remote in securely to your system now, and take a look at the issue you are having with your Amazon account?
Please click on the website below, then click on Agree/Join session, then allow the Elsinore / ScreenConnect remote program to run:>>>PLEASE CLICK HERE<<<<
yes help yourself.
Perhaps I will head for the gin bottle !!
from Valerie I did as instructed but nothing came up I am begining to think I am wasting your time and mine. What should I do ?
Thank you for trying regards Valerie