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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My e mail was hacked one week ago

Customer Question

My e mail was hacked' one week ago. I have now changed my Password ***** can send e mails.. but still cannot receive them... this is very inconvenient.... I would like to keep my aol co..... but what can be done to re connect me with my incoming mail ? please help me Elizabeth XXXXX

Submitted: 2 years ago.
Category: Computer
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.

Are you using any email program, e.g. Windows Live Mail, Outlook, Mac Mail, to access your emails?

Also, would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

Keep me posted.
Customer: replied 2 years ago.

I just want to receive my e mails.....!

Why am I not receiving my e mails ?

Can you restore my e mail connection ?

Expert:  Bryan replied 2 years ago.

Certainly. Let's set up a quick remote session now, so that I can connect directly to your screen and assist you with this issue.

Before that, could you let me know if you are using Internet Explorer, Mozilla Firefox, Google Chrome or Safari as your browser?