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The head gap setting needs adjustment. Go into Menu Mode and change the setting for print head gap adjust under the Group Setup. The default setting is 0. If the printing is lighter, change the setting to-1; if it's darker, change it to +1.
does not have group set set up on menu screen
okay let me check and see where the print head gap adjust is.
when you open up the mb471 do you see a tab by the printer carriage?
go to this link: http://my.okidata.com/man-ml320-1turbo.nsf/MOCContents/FFDF8796F2BA575885256A6B004C5B14It will show you how to adjust the print head gap.
Also this link will help you on what you should do to adjust: http://my.okidata.com/MAN-ML320-1TURBO-N.NSF/MOCContents/5EA4B7EB0792A1D485256A710048FD00
this is not the same printer oki mb471
yes it told me it was but when I went back in you are correct it changed it to another oki mb. give me a minute
do you have any alphabets behind your 471?
is it a 471 dn?
does your printer look like this: http://my.okidata.com/oki-faq.nsf/FAQCentral/18FE0A954455318585257656004A3BE4.
similar but not the same it has a top feeder on it like a double shelf
no letters after the number
I am out of options as to where your print head gap adjust tab is. I can either opt out to another expert or give you the number to Oki so you can call them to see where it is so that you can adjust your mb471 to a darker print. You should see a tab by your carriage head roller.
It might also be in the color blue.