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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5273
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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No problem recieving E.Mails but cannot send replies.

Resolved Question:

No problem recieving E.Mails but cannot send replies.
Submitted: 3 years ago.
Category: Computer
Expert:  Kamil Anwar replied 3 years ago.
Kamil Anwar :

Hello & Welcome to JustAnswer.

Kamil Anwar :

May i know what the error message is when you try sending e-mails?

Kamil Anwar :

May i remotely connect to your computer to take a look at the issue directly and fix it?

Customer:

Yes. No problem.

Kamil Anwar :

Please click the link below and run the downloaded program

Kamil Anwar :

Click Me and a program called Support-LogMeInRescue.exe will be downloaded. click on the downloaded program and run it.


Customer:

It comes up as sent but does not go anywhere!!! Please enter if it helps

Kamil Anwar :

Please click the link below and run the downloaded program

https://secure.logmeinrescue.com/R?i=2&Code=673034

Kamil Anwar :

Please click on the downloaded file called support-logmeinrescue.exe to open it

Kamil Anwar :

Now click on the OK button

Kamil Anwar :

Click OK

Kamil Anwar :

issue has been fixed.

Kamil Anwar and 2 other Computer Specialists are ready to help you