Hello & Welcome to JustAnswer.
May i know what the error message is when you try sending e-mails?
May i remotely connect to your computer to take a look at the issue directly and fix it?
Yes. No problem.
Please click the link below and run the downloaded program
Click Me and a program called Support-LogMeInRescue.exe will be downloaded. click on the downloaded program and run it.
It comes up as sent but does not go anywhere!!! Please enter if it helps
Please click the link below and run the downloaded programhttps://secure.logmeinrescue.com/R?i=2&Code=673034
Please click on the downloaded file called support-logmeinrescue.exe to open it
Now click on the OK button
issue has been fixed.