Yes I get an error message when trying to open Garmin Express
Yes I would like you to set up a remote session
All right, let's get started with the remote session now. Please open up the following link:http://www.justanswer.com/remotedesktop/join.aspx?Session=5d25150f-9b66-4533-bbbd-a49e3a1374fcJoin the session, then an 'Elsinore Screen Connect' file will be downloaded.OPEN/RUN the file from your downloads (at the very bottom of your Chrome window) - and I'll be connected.PS - If we are not connected in five minutes, please reply back to me below.
application download did not succeed
Yes I get an error message that my internet connection is being blocked.
Norton is installed on my system
I've gone to start >Control Panel > Programs and Features > Uninstall a Program and then uninstalled Norton. I've restarted and checked if this makes a difference - absolutely none - I still get the same message!
Please try carrying out the following steps on your system now:Press the Windows key + R (at your keyboard) to bring up the RUN box.Type services.msc and press ENTER.In the Services window, scroll down and right-click on the Garmin Core Update Service. Select Properties.In the Properties window, click on the Log On tab.Select This account, then type in Network Service in the Account field.Remove all text from both of the password *****Click Apply, then click OK on the next three prompts.Finally, right-click on the Garmin Core Update Service and click Stop - then right-click one more time and click Start.Does this resolve your issue with opening up the program?Keep me posted. Thanks!
Tried all that and it has got me into Garmin
no - it came with the computer I believe