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Chris L.
Chris L., Support Specialist
Category: Computer
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Experience:  Certified Computer expert with over 10 years experience.
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I today had an e-mail from Damart for an order to be delivered

Resolved Question:

I today had an e-mail from Damart for an order to be delivered to an address in London. this order did not come from me, but with my e-mail address so I believe someone is either making an error or trying a fiddle or have hacked into my computer somehow. please advise me what to do
Submitted: 2 years ago.
Category: Computer
Expert:  Chris L. replied 2 years ago.

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

Most likely this was just an error. When someone hacks your account or something like that they would not place an order and use your email because they wouldn't want to tip you off that your info was stolen.

You did the right thing by emailing Damart to alert them just in case. Also to be on the safe side you may want to give them a call at 0871(###) ###-####/strong>. The thing you need to ask them is the who the order was billed to. Most likely it will be billed to someone who is not you and they just made a mistake with the email.

It is entirely possible that someone has a similar email address to yours and mistyped one letter.

Another possibility is that this is a phishing email. A phishing email is an email that hackers use to trick you. Sometimes they tell you that you owe money for a loan you never took or something like that in order to get you to reply and give them information of some kind.

All you really need to do at this time is keep an eye on your bank account for the next couple of days and see if there are any suspicious charges but I doubt there will be.

This sounds more like a simple mistake to me but if you are really worried just give Damart customer service a call and they will be able to tell you if the order was billed to you.

If you need further help please reply and let me know. Also if you have a moment please rate my service by clicking on a smiley face.

Thank you,
Chris

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