I cannot set up my kindle paperwhite. What am I doing wrong? M XXXXXX
Hi, My name is***** will assist you.
This is usually caused by one of two things. Either you are not connected to the internet with the kindle or you are using the wrong Amazon account info. Go to http://www.amazon.co.uk/ and make sure that your sign in info is the same as what you are using
on the kindle.
Then make sure that you are connected to the internet on the kindle.
If your Kindle includes 3G coverage, 3G coverage is automatically turned off when you connect to a Wi-Fi network.
After you connect to a Wi-Fi network, your Kindle automatically connects to it again whenever that network is in range. If more than one network is in range, your Kindle automatically connects to the last network used.
Having trouble connecting to a Wi-Fi network?
Turn off your 3G or Wi-Fi network connection to conserve battery power or to use your Kindle Paperwhite while traveling on an airplane.
Note: When you turn off your wireless connection, you cannot buy, download, or sync Kindle books and periodicals.