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Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3390
Experience:  Computer Repair Technician 5+ Years
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i have lost my kindle fire hd in grand canaria.while on holiday.

Resolved Question:

i have lost my kindle fire hd in grand canaria.while on holiday. as my e mails and other accesss to websites do not require passwords.can you help to shut it down. kevin
Submitted: 2 years ago.
Category: Computer
Expert:  Cory replied 2 years ago.
Welcome, I am Cory.

Sorry you have lost it.

Was it registered to the amazon.com or amazon.uk website?
Customer: replied 2 years ago.

i bought it from amazon it has two labels on box.one has barcode with number below 23-0006 19-02 and the other has number 814/0508 and is kindle fire hd

Expert:  Cory replied 2 years ago.
Kevin,

I understand it was bought from Amazon, but which one did you buy books from? Was it registered to the Amazon.com site or the Amazon.co.uk site?
Customer: replied 2 years ago.

i didnt buy books.i bougtht it from amazon.co.uk

Expert:  Cory replied 2 years ago.
Kevin,

Did upi register it on the site?
Customer: replied 2 years ago.

as far as i know i am.

Customer: replied 2 years ago.

i believe i have.as i sometimes reieve e mails

Customer: replied 2 years ago.

as far as i know i am

Expert:  Cory replied 2 years ago.
Kevin,

You are going to want to go to http://www.amazon.com.uk and sign into your account.

Once you do, you are going to want to go to the Manage Devices page. - https://www.amazon.co.uk/gp/digital/fiona/manage?ie=UTF8&ref_=ya_myk

On the manage devices page, you are going to want to de-register your Kindle so that books and downloads can not be purchased on your account.

After you do this, you are going to want to change your email account other account passwords so the person that has your Kindle can not access them.

I hope I have answered your question today.
If I have not, please reply and let me know before you rate my answer.

If you do not have anymore questions, please remember to rate my answer, so I get credit for assisting you today.
Expert:  Cory replied 2 years ago.
Kevin,

Your satisfaction is my greatest concern.

If you need further help with your question, please reply and let me know.

If all of your questions have been answered, please remember to rate my answer.
Expert:  Cory replied 2 years ago.
Kevin,
I am sorry, but I am not sure why you gave me a Bad Service rating.
I have given you the information you need.
Are you confused or need help with something?
Please reply and let me know?
Customer: replied 2 years ago.

i was able to get on manage devices at amazon through search engine. and was given a phone number.to ring in which gave immediate assistance.and tablet was disabled.and was told no one could have access to any accounts, i am of the opinion that you could of given me easier responce to my question. that is why i have given you a poor rating. kevin

Expert:  Cory replied 2 years ago.
Kevin,
I gave you the direct link to Manage Devices so you could deregister and disable your device.
Also, if someone had access to my email accounts and stuff, I would change the password ***** be safe, that is why I suggested it.
I am sorry you had problems.
Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3390
Experience: Computer Repair Technician 5+ Years
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