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Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 19294
Experience:  Expert for over 10 years
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My yahoo email account has been hacked by someone in Istanbul,

Resolved Question:

My yahoo email account has been hacked by someone in Istanbul, what should I do ?
Submitted: 2 years ago.
Category: Computer
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

Are you able to sign into your account?
Customer: replied 2 years ago.

Yes I can still go into my email address, but what do I do about the hacker, can I still use the same address?

Expert:  Josh replied 2 years ago.
Yes, you can still use the account but you will want to change the password ***** the account so that the hacker no longer has access to the account. After changing the password, the hacker will lose access to the account within 24 hours and it will become your account again.

Here's how to change it:

  1. Go to your Yahoo Account Info page.
  2. Enter your Yahoo ID and password.
  3. Click Sign In.
  4. Under "Sign-In and Security," click Change your password.
  5. Type your new password ***** the "New password" field, then type it again in the "Confirm new password" field.
  6. Click Continue.
  7. You'll get a message confirming that you successfully changed your password.
  8. Click Continue.
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