How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James K. Your Own Question
James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
20304743
Type Your Computer Question Here...
James K. is online now

I downloaded an adobe reader x, when I try to open it, it reads

Resolved Question:

I downloaded an adobe reader x, when I try to open it, it reads failed to open fatal error not connected to a DDE Server. Can you help?
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to JustAnswer

Can I remote onto your Machine to have a look at the issue

Remote means we can do a Screensharing Session and i can fix your issue Directly

Its fully secure and built into the JustAnswer Website

There is No extra charge for this service

If you wish i can send you a link Connect
Customer: replied 3 years ago.

Yes James

Expert:  James K. replied 3 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=92fcd719-0d8c-4085-81b9-b3f562da5136

Click the Link Above

Click the Green I agree button

A file called Screenconnect.exe will download

Click Yes/Run/Ok If asked
Expert:  James K. replied 3 years ago.
Remote Fix Cheers James
James K. and 5 other Computer Specialists are ready to help you