Hi, my name is ***** ***** I'd like to help you with your laptop.
Ok, well it doesn't appear that you're online and this really requires an interactive session, so I'll opt out and hope that someone can catch you online here soon.
Hi I have just got the chance to read your message so your saying I'm gonna need the cd to continue, so is their nothing that we can try
Ok ill give it a go
I'm at work finish at 21.30 when I get in ill try speak soon
Yes i did but nothing
On the screen windows Error recovery
Windows fail to start .
Windows 7 Dell inspirion n7110
Dell model no 7110- 6207
I have the product key and yes I have back up all my info
Ok that is great news so really we can just re-install.Since you have the product key you can download windows 7 and create a bootable disc. You will need a CD burner and of course a blank CD to do this.If you go to the following page:http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-linksScroll way down to the bottom and you will see links to download the iso files. They have a bunch of different countries so get the English (USA) one. You just need to choose the correct version, for example professional or home premium and 32 or 64 bit. If you don't know just look up your computers specs but most likely it is windows 7 home premium 64 bit.Just download the matching iso file and then create a bootable CD from that iso.If you don't know how to create a bootable CD here is how along with the software to do so.Click HERE and download cdburnerxpInstall then open the Cdburnerxp program and select "Burn ISO Image" next Add the windows 7 ISO file you saved earlier to a blank disk When done, place this cd in the computer and restart it.It should detect the CD and boot into the windows installation.Aside from that there is nothing else, you need to do a reinstall of windows.Please take a moment please rate my service by clicking on one of the smiley faces below. You can always return to this page to talk with me any time.Thanks,Chris
There is loads of iso how will I know which one
On mine it's says x16-96072 but I can't see this code on here so x17- 58997
Hi I have downloaded the iso file on my computer now I am trying to put it on a dvd but it's not happening ....I have also downloaded c burner xp
When I open the file that you told me about its opening up as a media burner
I have down loaded x17- 58997.iso file but it's really big it's 3gb so it keep pushing out the dvd
I have down loaded x17- 58997.iso file but it's really big it's 3gb so it keep pushing out the dvd ...when I open the file x17- 58997 I see nti media maker open
Hi I was at work sorry hmm... can I use my service tag or express service code down load the c from Dell website
Ok the iso file that I download when I right click and open it I see a cd/dvd burner open is that the way it should be ...I know it's hard for you cause you can see what I'm doing
Attachments are only available to registered users.
Ok I got you when I double click on mine that I have downloaded it's open nti media maker 8 I can see a cd and beside it it says 140921_0110
How do you send those pictures I would like to send you a picture of what I'm talking about I need the laptop for tomorrow
Hi I hope your still sign in again I'm sorry for all this ... Their is a site called neosmart technologies have you ever heard of them they charge us$19 and I can download recovery disk for windows
Yes if you can do so thanks
Now I'm on my phone should I log on to a computer
Hi I hope you can give me some more help again I have now burn the iso file on a dvd I inserted it into the laptop but still nothing.
Yes I did as you said and the cd started to spin like it was doing something then it stopped and went back to windows error recovery