How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike the Mac Medic Your Own Question
Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8998
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
25267123
Type Your Computer Question Here...
Mike the Mac Medic is online now

my scrolling keys do not work, ideas ?

Resolved Question:

my scrolling keys do not work, ideas ?
Submitted: 3 years ago.
Category: Computer
Expert:  cvd4311 replied 3 years ago.
cvd4311 :

Have you tried pressing the f7 or f4 key. Sometimes that will work. If not try pressing the FN or Function key.

cvd4311 :

Depending on what laptop you have (I am assuming it is a laptop), you have to press different keys. Another key that might work is f3.

cvd4311 :

You might even have to start with the f1 key and try all the keys till you get to f12. Different ones work for different devices.

Customer: I do not have a laptop, i have a apple iPad Air with a logitech ultrathin keyboard(cover). this keyboard does not have function keys
cvd4311 :

okay give me a second.

cvd4311 :

Okay I am not sure about the logitech keyboard for Ipads. Will opt out so that another Expert can come on to help you.

Expert:  Mike the Mac Medic replied 3 years ago.
Do you mean the arrow keys?
Expert:  Mike the Mac Medic replied 3 years ago.
Unfortunately the arrow keys on your keyboard cover will function in an application only if the app developer has configured it to use keyboard keys.

NOTE: Most current iPad apps rely on gesture commands to scroll and don't support arrow-key scrolling.

See here:

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/45270/kw/scrolling
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8998
Experience: Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
Mike the Mac Medic and 9 other Computer Specialists are ready to help you