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If you are talking about the 4 digit code to your Kindle then you will have to reset it (which means it goes back to factory settings). So no you can not just reset your password ***** Kindle does not work that way.
Sorry to be so dense but how/where do I find the"passcode field"?
Is it possible I could speak to someone?
when you turn on your kindle that is your passcode field.
sorry we only chat on this site.
but you can't change your password ***** it has been forgotten. you will have to do a factory reset and then re register it through your amazon and it will download all of your contents again and you can put another passcode in it.
That is the only way to get back into your kindle is to do a reset into the passcode field (which is the field you normally put in your password).
Did you turn on kindle and it should come up with your passcode field. Did you find it?
Please keep me posted. If that has resolved your question then please let me know.
Hi are you still here?
i am afraid my kindle does not have a enter or del.Also there are no letters only numbers. What do you mean?