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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5487
Experience:  B.Sc. Computer Science with Honors
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My kindle is frozen half way down the page. I can access the

Customer Question

My kindle is frozen half way down the page. I can access the books but only half the page is displayed.
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Michelle :

Hi my name is ***** ***** i will be assisting you today.

Michelle :

Press and hold down the power button for 30 to 40 seconds.

Michelle :

the kindle will shut down

Michelle :

wait for 3 to 5 mins and then power it back on.