How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9846
Experience:  Computer specialist
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now

How do I do a soft reset of my Archos 40 titanium phone?

Resolved Question:

How do I do a soft reset of my Archos 40 titanium phone?
Submitted: 3 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 years ago.
Hi,
My name is Randy.
I will assist you.
You can do a soft reset on your Archos 40 by removing the battery for 1 minute while the device is powered on. Then reinsert the battery.
Customer: replied 3 years ago.
Thanks Randy but the problem with my phone still exists - unable to send or open photos sent to me. I was told a soft reset would fix it but it hasn't.
Expert:  Randy Computer Tech replied 3 years ago.
okay, what is the name of your cellular provider?
Customer: replied 3 years ago.
Vodafone - they said the problem was sorted & all I needed to do was a soft reset
Expert:  Randy Computer Tech replied 3 years ago.
okay, thank you. Give me just a moment to check on this for you.
Expert:  Randy Computer Tech replied 3 years ago.
try this and let me know please> text WEB to 40127 and the correct internet and picture messaging settings will be sent to your device by text.

You’ll find the settings in the second text/configuration message they send you, once your settings arrive you may need to accept or install them to make them active.

Expert:  Randy Computer Tech replied 3 years ago.
Please let me know if this does not work or if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much!
Customer: replied 3 years ago.
I've tried texting twice but have had no response.
Expert:  Randy Computer Tech replied 3 years ago.
okay, check these settings to be sure they are correct please>Go to
Settings > Wireless & Network > Mobile networks > Access Point Names

Pay monthly and Business

APN: wap.vodafone.co.uk
Username: wap
Password: wap
MMSC: http://mms.vodafone.co.uk/servlets/mms
MMS Proxy: 212.183.137.12
MMS Port: 8799
MCC: 234
MNC: 15
APN Type: default,mms


Pay as you go
APN: pp.vodafone.co.uk
Username: wap
Password: wap
MMSC: http://mms.vodafone.co.uk/servlets/mms
MMS Proxy: 212.183.137.12
MMS Port: 8799
MCC: 234
MNC: 15
APN Type: default,mms

Customer: replied 3 years ago.
Hi Randy I have amended the settings as detailed, but it still hasn't fixed the problem. Any other ideas or is this a lost cause?
Expert:  Randy Computer Tech replied 3 years ago.
If these settings are correct on the phone then the network settings need to be corrected in the cellular providers(Vodaphone) end.
Randy Computer Tech and other Computer Specialists are ready to help you