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Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 18943
Experience:  Expert for over 10 years
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when I switch on my Epson R1900 printer the green light on

Resolved Question:

when I switch on my Epson R1900 printer the green light on the on /off button flashes continually and the paper jam light is on . there is paper in the paper feed and there is no paper jam
Submitted: 2 years ago.
Category: Computer
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

Please try pressing the paper button to clear the error then try printing again. It looks like a piece of paper and trash can on the button.
Customer: replied 2 years ago.

I have tried what you suggested without success

Expert:  Josh replied 2 years ago.
Try using the roll of paper button and hold it for 3 seconds to back out paper and see if it is jammed.
Customer: replied 2 years ago.

Tried that already there is no paper jammed in printer

Expert:  Josh replied 2 years ago.
While it is powered on, please pull the power cord from the printer so it powers off. Wait 1 minute and plug it back into the printer. Try it on and see if you still get the error.
Josh and 4 other Computer Specialists are ready to help you
Customer: replied 2 years ago.

already tried that when it powers back up it has same error

Expert:  Josh replied 2 years ago.
How old is the printer?
Customer: replied 2 years ago.

its only 2 years old

Customer: replied 2 years ago.

Its only 2 years old

Expert:  Josh replied 2 years ago.
What country and post code do you live in? I am looking for a service center that can fix the issue. It sounds like a hardware issue which is a hands-on issue
Customer: replied 2 years ago.

I live in Scotland post code ML11 9JR . anyway its getting late here long past my bedtime good night thank you