I use internet explorer
Nothing seems to be happening. I received your emails but nothing is happening here.
No number is ***** up
Still nothing happening Jason, what can I do, I'm getting pretty frantic now
No. I've tried downloading it twice but nothing happens. Am I doing something wrong???
OK, let me try again, sorry.
It doesn't appear to be downloading. I've 'downloaded' it but it is not in the 'download file' could it be saved somewhere else?
OK only got RUN no OPEN.
I've done that, but what do I do now?
I've minimised Internet Explorer but cannot find anything so can only assume that the applications has not run? Getting quite upset now.
No error messages. Running Windows 8
I have saved and run it now
Thanks, ***** ***** that
I've clicked on the quick start menu but when I type in 'service.misc.' it tells me that there is no file found.
I don't have a windows key
went into 'quick start' typed cmd still getting no files with that name
I have to ask another question. When you are telling me to press the start button, when I start up my machine the Start is tiles on the desktop, one of which is a picture of a printer. Do I need to go into the printer tile? or will I just be able to pick it up from the quick start which is telling me absolutely nothing
Hi Jason, I've restarted the computer and the rogue document is still waiting in the queue. I'm totally confused as I don't have an individual start button, only the one on the computer to turn on, am I a total idiot as I've said before the 'start' is tiles and unless you can tell me, I don't know of any other 'Start' button. The quick start appears to be programs. Each type I type any of the instructions you give me, it shows me that there is no such file. Please, please help me. Getting very close to the time that I'm going to have to leave for the hospital.
Where do I press the START button. I feeling very stupid now. As there is nowhere I can type when the tiles appear on the desktop is there? I'll have another go.
Sorry Jason, The tiles are on the screen when I switch on the computer, I don't have to press any button at all and have had a quick whizz round to make sure that I can't find a start button, but I can't and am getting extremely frustrated, as I'm sure you are too. I really have to leave in a few minutes to get to the hospital to visit my very sick husband. Can I come back on here tonight, when I get back? As I am now really pushed for time.