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Josh, it just asked for me to enter a password. I am 67 years of age and am not very technically clued up! I wish they had just given me vouchers to get my own Kindle. I was just following the instructions that appeared on the screen. I know nothing else. The screen is showing a design of grey abstract letters. Should I plug it in again?
Absolutely nothing is happening! There is a little orange light showing next to the plug jack.
OK it has turned on. It is showing my BT Hub and asking me to select Cancel, Restart or Screen off.
Graphics have begun as before.It is now asking me to register which it did not do previously!
Sorry for being dim but nothing happens whe I touch the screen on the Register now bit. What is the secret? I thought that it would be a touch screen process.
It just says Kindle paperwhite. Do I need to press any of the symbols at the top of the screen? There is a house, <, light bulb shape, shopping trolley and a magnifying glass. The thing has shut down so I have pressed the power button again!
Josh, Yes I can get in touch with them tomorrow. I have dug out my BT hub information and the numbers are different to what is on the Kindle screen. Thank you for your help. I think this gadget is going in the bin!