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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9838
Experience:  Computer specialist
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my kindle is locked and I have forgotten my password

Resolved Question:

my kindle is locked and I have forgotten my password
Submitted: 3 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
If you have a Windows computer that is currently connected to the Internet through the wireless router
the password ***** ***** that computer.
Please follow these steps:
  • Click the wireless strength indicator on the Windows taskbar (bottom right corner).
  • Right-click your wireless network name, and then select Properties.
  • Click on the security heading, Select Show characters to display the wireless network password.
If you are not able to find or view the password ***** let me know the brand and model of your router/modem,
Expert:  Randy Computer Tech replied 3 years ago.
sorry about the first reply, that is for a forgotten wifi password ***** your kindle, Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> then try and open it again.
If that does not work try this next>
  1. Type resetmykindle into the passcode field.
  2. Press the Enter key (below the Del key).
Customer: replied 3 years ago.

My kindle does not restart when I press the power button

Expert:  Randy Computer Tech replied 3 years ago.
okay, try holding it for 30 seconds please.
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