Thanks for using JustAnswer
This is Leela and I will be helping you with the question today
can you please let me know if you are able to CONNECT to WIFI network properly?
To be honest I am not sure
ok.. we can figure out
do you a webcam.. are you willing to show the Kindle via your webcam and we chat using Skype so that I can FIGURE OUT things on my own without troubling you..
I will give you simple instructions by watching it over Webcam..
Yes I do have a web cam which is in the lid of my lap top - I have never used Skype but I will have a go for you
that would be great..
First we will do a remote session, I can setup skype for you and from there I would KNOW what is the exact problem and we should be able to fix it quickly
should I sent a request for remote session? We would use a tool and it would cost $10 is that fine?
Ok THAT WILL B E FINE.
Sending the request now..