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Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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My Iomega hard drive is giving me the message H:\ is not accessible.

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My Iomega hard drive is giving me the message H:\ is not accessible. The file or directory is corrupted and unreadable.
I only used the drive last week as I was editing holiday pictures prior to printing them.
***** *****nell :

hello sir/madam
I would like to help you, please let me know when you are ready

JACUSTOMER-q62n8pvc- :

Ready now

***** *****nell :

hello, are you using the computer in question?

JACUSTOMER-q62n8pvc- :

There is no problem with the computer, it is my external hard drive that I am unable to access

***** *****nell :

if you want we can try remote assistance and fix the problem together quickly

JACUSTOMER-q62n8pvc- :

If we can please

***** *****nell :

can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.

JACUSTOMER-q62n8pvc- :

ID 891 700 035 PW 6565

***** *****nell :

hi again

Jerry Hannell and 5 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

I have gone through two restarts but neither of my usb ports recognise the device is connected

hi again,

can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.

Customer: replied 3 years ago.

ID 891 700 035 PW 6565

Customer: replied 3 years ago.

ID 891 700 035 PW 6565