Hello my name is***** will be assisting you today. I am sorry to hear that you are having trouble with your PC. I will try my best to help you.
Sir most of the applications file save location is also in C drive also the downloads,movies,pictures it all goes to C drive unless you change it to another drive
Also have you tried doing disc clean up on C drive this can remove temporary file both internet and system,system logs,windows update clean up files etc
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I have tried disc clean up, but this gives me a few MBs. Would it be safe to move files important to the operation of some Apps to another drive,perhaps the D-drive?
changing a applications installed files from C drive will make it non usable but you can uninstall that application and then install it on D rive in that way you can use it.What is the total capacity of C drive?
It reads 47.5 GB
That is low for windows 7 partition.what is the size of D drive?
There is a lot of space on D drive
Have you tried moving the videos,music and pictures to D drive?
these amount to only about 1 to 2 GB, most files are empty. Is it possible to increase the capacity of the C-drive by
taking some space from the D-drive?
I did check to see if it can be done by extending option but that wont work
Also is there any files holding in recycle bin?
In that case the 2 options are 1.Remove some of the big application from C drive and then install it on D drive 2.Copy all the data you needed from C drive and D drive to a external hard drive then reinstall windows during the installation repartition the hard drive and give C drive 100GB or 150GB then give the rest to D drive
The second method is more helpful in that way you do not need to worry about space issues on C drive for a long time
What is it that installes itself into the C-drive without me asking for it
Most of the third party applications will ask you for location to install unless its windows related programs like windows updates,Microsoft C++ redistributable etc
I believe most of the space is consumed by windows 7 operating system files and windows updates
If you want i can remote access to your PC and check if there is any other way.You can see what all i am doing in your PC. Let me know so that I can give you the link to do that.
I will contact PC Doctor for help with method 2 above. Thank you for your help.
You are welcome.Is there anything else you like to know ?
Re option 2 (reinstalling Windows), I make regular back-ups on a dedicated external drive and also have a system repair disk. Would that
be OK for saving all the contents of C and D drives? Does a backup include the D-drive?