Hello Chris! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
I'm fine with that, many thanks. I take it this will just be a chat link and you won't have access to my laptop?
If I'm ho BBnest - I'd rather not if that's ok? It just feels like access too much private stuff - there's nothing that I'm that bothered about, but I do look at some soft porn etc. and I'd rather keep it my private business!! The reason for my query is that my parents have asked to borrow my laptop and I don't want them seeing the occasional porn site in and amongst BBC Sport and Hotmail!! Am more than happy to pay but can you provide some instructions instead?
I am now - it has asked me to sign in to my account (but I don't have one) - should I create one?
, then check.
Please let me know. Thank you,