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I am sorry for you have this issue
From your question i can understand that the has worked before
yes but not for some time
Have you checked HDD on another machine to confirm issue..
I've checked on another machine and it is recognised and works correctly
That means there won't be any trouble with hdd side
Are you working on problematic machine?
The machine has no other problems
ok, but are you near to that machine..
Are you chatting from same machine?
Please do this activity...
Open Device Manager
Do you know how to take it?
from Control Panel?
Yes, from there too you can open
or follow this way
1: Click Start > run type devmgmt.msc press enter key
This opens device manager window
Tell me when you are there
device manager open
Ok, please remove Iomega external drive if its connected..
on Device Manager window, Click Universal Serial Bus Controller
Did you see something like "USB Mass Storage Device"
nearest is USB composite device
Now connect Iomega external drive
Check if shows "USB Mass Storage Device" now
Tit shows, right?
It shows, right?
yes it shows USB mass storage device
Now open Disk Drives section under Device Manager
Does it shows your external drive there
It shows ST332082 0A USB device
Can you open "My Computer" and check if it shows the drive there
I mean external Drive
It doesn't show the drive there
Click Start > run type diskmgmt.msc press enter key
This opens windows disk management
Let me know when you are there
How many disks it shows there?
I am checking whether you disk shows there
two disks Disk 0 which is main HDD and Disk 1 which is Iomega
If you notice you can see drive letter over Disk 0 which is your computer HDD
Like that, is there a driver letter over disk 1
yes - drive C:
yes - drive H:
Right click H: click open, what happens now
A new window appears showing the FAT contents
Are you able to view the contents on disk
I mean external HDD contents
So the thing is that the external drive letter is not showing on "My Computer"
am i right?
Do you have other profile on this xp machine
Sorry - son't understand
Because it helps me to check if you have a corrupted profile
Do you mean another user profile?
No there is no other user profile
Lets do this procedure
What i am going to do is to change the drive letter of External drive
and want to see if it works on another drive letter
Here's the procedure
Hope you have not closed Disk Management window
no it's still open
Right click H drive > Click Change Drive Letter and paths
OK done that
2: Click Change >
3: Select a drive letter and click ok
4: Click OK
Now drive letter will be changed to one you have selected
Done that - get a warning box saying this may cause programs not to run etc...
I think it's safe to reply yes
You can accept the change (\)
Which drive letter it shows now
Now shows G: and it appears on My Computer
Just to confirm, please remove external drive once and check again
i mean physically remove drive from computer
Check if it shows drive letter without issue
on My computer
I have now done that and it appears as drive G: which it should
Now you are good to go..
Hope you are satisfied with my answer.
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