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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have just installed a new Logitec Z623.The system will not

Customer Question

I have just installed a new Logitec Z623.The system will not operate(Power is on). Also the screen freezes. Have you any ideas please?
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Michelle :

Hello. My name is ***** ***** I will be assisting you today.


Michelle :

There is a power cable on the main big speakers back connect it to the ac plug and then turn on the power it has a volume up/down power button, twist the button like we use to turn on volume manually on the turn on button.

Michelle :

recheck the connection and then power on twist the button on the clockwise position to power on the speaker and increase and decrease volume.

Michelle :

let me know if you have any question.

Michelle :

i am sorry i see you have rated the service as poor please tell me did you try the step you have have other question for me, till the time you will communicate with me how will i come to know that it has worked or not.

Michelle :

Please remember rating is only required when we are finished fixing the problem.
Use the reply to expert button to continue the conversation further.

JACUSTOMER-az260b07- :

Since this morning,different ITunes can be selected, but they still will not play.

JACUSTOMER-az260b07- :

udio configuration. Audio/video playback may not operate properly"

JACUSTOMER-az260b07- :

Problem now sorted.Not working before due to my stupidity.

Michelle :

Let me know if you need any help i will be glad to assist you.