Thanks for using JustAnswer
I understand that you are having problem with watching Youtube videos in Internet Explorer
You have already tried changing DNS settings also
but DNS may or may not be the problem cause
ok what next
did you try any other browser?
can you try to install mozilla firefox?
am doing that
can you do that or do you want me to REMOTE DESKTOP to your computer and do it?
You can download firefox from here http://www.getfirefox.net/
or you can search on Google and also do that
Please let me know if you were able to download firefox and you could install it
Incase of any problems I can do a remote session and do the needful
did you download firefox and install it?
can't download it. just freezes
shall i do a remote session and check it?
Please click on the link and follow the instructions
I will be waiting for you on the remote session
Thank you.. your problem is now fixed
All the best
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