Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you mean the Internet is not working on your computer?
What's the model of the computer? Can you confirm it has windows vista (or another windows version)?
Have you tried to do a system restore yet?
Can you click on Start -> All programs -> Accessories -> Command Prompt...
, then type ipconfig then press Enter key
, then tell me the IP address and Default gateway if shown (scroll up as needed)
, then type ping google.com then press Enter key
, then tell me the result.
Please reply at the box below. Thank you,