Can you click on Start -> All programs -> Accessories -> Command Prompt...
, then type ipconfig then press Enter key
, then tell me the IP address and Default gateway if shown (scroll up as needed)
, then type ping google.com then press Enter key
, then tell me the result.Please reply at the box below. Thank you,
the model is hp G60 with windows vista I tried system restore fom 2 different dates but there is a problem with it it clunks and says that the restore was not successful
when i click on firefox it says ' proxy server is refusing connections'
i done what you said it says windows IP configuration, no mention of a default gateway it said ping could not find host google.com check name and try again
- Sorry, please try this: click on Start, then right-click on Computer, then click on Manage, then click on Device manager, then click on the + (plus) sign in front of Network adapters and right-click on each of the items under it and click on Uninstall and confirm (but don't check the box to delete the driver if shown). Then restart the computer, and it will automatically reinstall, then connect the laptop to your wireless network name, if you use wireless, then check internet.If needed, please click on Start -> All programs -> Accessories -> Command Prompt...
i restarted there was a clunk sound and a box saying it cant find C:\Program Files\search extensions\client.exe
internet connection still the same
there is an IPv4 adress........192.168.1.4
Thank you. Can you do this again: click on Start -> All programs -> Accessories -> Command Prompt...
pinging google.com [220.127.116.11] with 32 bytes of data :
reply from18.104.22.168 =32 it says this 4 times each with a different attachment
time =27MS TTL=55
ping statistics for 22.214.171.124=
Packets= sent 4, 4 received 4,lost0,0% loss>
approximate round trip in milli-seconds=
Minimum = 27ms,Maximum = 103, Average = 46ms
the second has similar info do you want me to type it all out?
Thank you. Please try:
In Firefox, click on the menu (3-bar) icon at the upper right corner, then click on Options, then click on Advanced, then click on Network, then click on Settings, then make sure No proxy is checked, then click OK, OK, then check internet in Firefox.
Please let me know. Thank you,