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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a Samsung galaxy tablet. I got a message to click for

Customer Question

I have a Samsung galaxy tablet. I got a message to click for upgrade. I did this and now I can't turn the tablet back on. please help
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Michelle :

Hi my name is ***** ***** i will be assisting you today.

I am sorry to hear that you are facing problem with your Samsung galaxy tab, i will try my best to resolve the
problem at the earliest.

Michelle :

What is the model number of the galaxy tab?

JACUSTOMER-yhga6kds- :

CE0168

Michelle :

push and hold down the power button on the tab for 45 seconds

Michelle :

keep it pressed and hold it down

Michelle :

release the button.

Michelle :

look for a tiny pinhole reset button at the back

Michelle :

use a paper clip and then push and hold down for 10 seconds

Michelle :

reply back after you try these steps.