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Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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Forgot my password ***** it won't let me into my facebook

Resolved Question:

Forgot my password ***** it won't let me into my facebook
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.
***** *****nell :

hello sir/madam

***** *****nell :

I would like to help you, please let me know when you are ready

Customer:

I am ready now

***** *****nell :

hi, are you unable to Access your facebook?

Customer:

Not at all comes up needs password ***** can't remember it

***** *****nell :

what is the email address associated with your facebook account that you are having problems with?

Customer:

*****@******.***

***** *****nell :

casn you type it again, please replace @ with AT when typing your email here

Customer:

*****@******.***

Customer:

*****@******.***'t let me do that

***** *****nell :

can you type it again, please replace @ with AT when typing your email here


Customer:

holbourn45ATG mail.com

***** *****nell :

checking

***** *****nell :

do you have a mobile phone number ending with ....03 ?

Customer:

yes I do

***** *****nell :

do you have the phone with you? if we send a text (sms) to that phone, can you receive it and read it?

Customer:

Yes

***** *****nell :

i am sending

***** *****nell :

did you receive a six digit code?

Customer:

Yes thankyou

***** *****nell :

what is the six digit code?

***** *****nell :

(it is not your password)

Customer:

209093

***** *****nell :

checking

***** *****nell :

now we need to set a new password

***** *****nell :

i will send a temporary password ***** you, later if you want you can change it

Customer:

Okthankyou

***** *****nell :

done, you can Access your facebook with this password:

***** *****nell : ###-##-####
***** *****nell :

(don't forget to change it later)

Customer:

And I wontThankyou so much I will try it now

***** *****nell :

you are welcome

***** *****nell :

I will be happy if you rate my service using one of the smiley icons.
I will be happy to help you if you may have problems in the future.
Have a nice day,
Best regards.

Jerry Hannell and other Computer Specialists are ready to help you
Expert:  Jerry Hannell replied 2 years ago.

I will be happy if you rate my service using one of the smiley icons.
I will be happy to help you if you may have problems in the future.
Have a nice day,
Best regards.

Expert:  Jerry Hannell replied 2 years ago.
any problems?