Hello sir/madam, I would like to help you, please let me know when you are ready.
what is the email address you are having problems with? please replace @ with AT when typing your email here.
do you remember your password?
Yes, i do.
do you have a phone number ending with ....... 76 ?
Are you still there Jerry?
i am working on it
That phone is no longer working, i was hacked like now i presume 4 months ago and ploce advised me to change to +447448705260. The funny yahoo updated and worked foe a while and then got back to the cancelled one. can you pls aupdate again for me to set a new password ***** it.
do you have another email address starting with r ? like r...@yahoo.com
Yes, in the commotion, of the problem i set it to work temporally, but i never use it, i had even forgotten it.
do you remember the full email address?
if yes, we can try to Access that account and then Access your original account from there
No, i cant remember, i am abit upset with Yahoo for i paid £150 for protection and now it seem I'm a victim again adding more payments throughy you. Ples help me to get back on service.
do you have another email, starting with o... ?
probably it is Outlook?
No, I suspect that one to be from hackers, pls cancel it.
what is outlook?
have you ever registered it before?
No, i have never tried to register my email with any other.
can you call
and provide reference number 4780 7826 to the representative
let's see if the representative can change the phone in your account
yes, i will in seconds, your phone sound engaged.
i will be here waiting
they are telling me to hold, you are on high volume, plse help i am on mobile.
jerry, this waiting is too long. can u call me on+447448705260.
when you are trying to Access your account, what happens? are you getting any error messages?
it does not go through at all.
can you go to :
and try to Access your account
i am not registered with that company, have you transferred me?. pls advise how to go about it.
can you try this
they reply the account not found when i have tried
we can go step by step
can you open the page first, when you are on the page please let me know
i am sill on hold tho phn up now
are you still waiting? ( they don't reply? )
u mean gmail page or the yahoo page?