Hello sir/madam, I would like to help you, please let me know when you are ready.
hi, when you login to Hotmail.co.uk are you getting any error messages?
Hi I'm ready.
How long will this take as I did send a request last week already.
Kindly please can you confirm, are you still busy with my request, or what's going on? I'd like to wait and not exit! Thank you.
Please may I have remote assistance!
what is the error message you receive?