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toughguy
toughguy, The Computer Guy
Category: Computer
Satisfied Customers: 474
Experience:  Post Graduate (Gold Medal) with 6 Years of Work Experience, 11 Year of exp in data recovery
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can't get through to internet on my Kindlefire as my gmail

Customer Question

can't get through to internet on my Kindlefire as my gmail router (SKY96EBD)APPEARS TO HAVE FAILED.
how can I reconnect?
Submitted: 2 years ago.
Category: Computer
Expert:  toughguy replied 2 years ago.
toughguy :

Hi

toughguy :

Thanks for using JustAnswer

toughguy :

Can you please let me know if you are able to enable WIFI on your Kindle Fire

toughguy :

and if you can see your WIFI network listed on kindle fire

toughguy :

if so, did you try to connect it

toughguy :

?

toughguy :

when you try to connect, it should prompt for password ***** connect to your wifi router

toughguy :

once you give the right password ***** should connect to your wifi network

JACUSTOMER-e0ov3wu7- :

have used what I thought was correct password ***** tried an alternative but with NO sucess

JACUSTOMER-e0ov3wu7- :

what now?

toughguy :

UNLESS you connect to WIFI network you wont be able to access INTERNET from your KindleFire

toughguy :

are you sure you are typing the PASSWORD ***** to join the WIFI network?

JACUSTOMER-e0ov3wu7- :

yes but it would seem that I have got it wrong and need to get a new password

toughguy :

there is nothing like NEW PASSWORD

toughguy :

you need to know the CORRECT PASSWORD

toughguy :

if you manage to reset the password ***** your existing devices wont be able to connect

JACUSTOMER-e0ov3wu7- :

how?

toughguy :

DONOT RESET password

toughguy :

try to RECOLLECT the password

toughguy :

do you any other wifi network to which you can connect?

toughguy :

like a friend or neigh bour or coffee shop nearby?

toughguy :

do you have a phone or laptop which is connected to the same wifi network?

JACUSTOMER-e0ov3wu7- :

AFRAID WILL HAVE TO GO HOSPITAL APPT. CAN COME BACK LATER ?

toughguy :

Sure..

toughguy :

Pls let me know when you are back

toughguy :

the best option is to RECOLLECT the password ***** connect to WIFI network

toughguy :

incase you have any other WIFI network try to connect and see if it works or not

toughguy :

if it works on other WIFI network

toughguy :

it should work on your's also

toughguy :

if possible take the kindle to hospital and see if you can connect to wifi network there

toughguy :

incase you get the wifi network password *****