Thanks for using JustAnswer
Can you please provide more details about the Paryroll software you are using
Can we do a qquick remremote session to check the problem?
For reremote session we woulduse a toll wwhich will enable us to share screen and also talk, the tool is available as an additional service for $20 fee.
plplease let me know if we can do a remote session so that I can send additional services request
$20 is for the remote desktop TOOL and voice support
we can do a remote session and have voice support also
I am sending you the request for additional Services please accept it and I can share you remote desktop request
During the remote session we would be able to CHECK the problem, identify the cause and fix it
please let me know if we can do a remote session now..
Yes.. I am fine..
please accept additional service offer and let me know when you are available for remote session
we should be done in 30 minutes maximum
Will wait for message from you
Ok, I am ready
I am ready