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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I have an IPod which keeps saying that I need to put in the

Resolved Question:

I have an IPod which keeps saying that I need to put in the Imap address. Where do I put it?
Submitted: 2 years ago.
Category: Computer
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.

Who's your email provider, e.g. Gmail, Hotmail, Yahoo, etc.?

Do let me know. Thank you.
Customer: replied 2 years ago.

Virgin Media

Expert:  Bryan replied 2 years ago.
Okay. On the iPod, please tap Settings > Mail, Contacts, Calendars, then tap your email account listed.

Tap your account one more time, then tap 'Delete Account'.

Done that, please do the following:

Go back to Settings > Mail, Contacts, Calendars.

Tap 'Add Account' > Other > 'Add Mail Account'.

Fill in your email address and password ***** prompted, then tap 'Next'.

On the New Account screen, make sure IMAP is selected.

Enter the following details in the Incoming Mail Server section:

Host Name – imap.virginmedia.com
User Name – your email address
Password – your email password

Enter the following details in the Outgoing Mail Server section:

Host Name – smtp.virginmedia.com
User Name – your email address.
Password – your email password

Tap Next > Save.

This should resolve your issue all right. If you need more help, please use the Reply tab to continue our conversation. If you do not require further assistance, kindly rate my service below.

Thank you!
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