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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37463
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have just brought a Epson WF-7620 and would like to know

Resolved Question:

I have just brought a Epson WF-7620 and would like to know to scan a A4 TO A3
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.

Hello Terry! Thank you for your question. I am a licensed printer / computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. When using the EPSON Scan program, do you see the Target Size option there?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

Hi I have windows 8.1 and internet explorer

yes you can remote me

Expert:  Viet - Computer Tech replied 2 years ago.

Thank you. Please accept the remote support offer, then please click on the website below, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=db636195-d65e-43f4-b9b6-877ce83c6ecc

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Viet - Computer Tech and other Computer Specialists are ready to help you
Expert:  Viet - Computer Tech replied 2 years ago.

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.

http://www.justanswer.co.uk/electronics/expert-itstuff/

Customer: replied 2 years ago.

Hello Viet thank you for fixing my printer you done excellent job once again thank you Terry

Expert:  Viet - Computer Tech replied 2 years ago.
You're welcome. Thank you.