Hello Terry! Thank you for your question. I am a licensed printer / computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. When using the EPSON Scan program, do you see the Target Size option there?Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
Hi I have windows 8.1 and internet explorer
yes you can remote me
Thank you. Please accept the remote support offer, then please click on the website below, then I can help you directly:
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.
Hello Viet thank you for fixing my printer you done excellent job once again thank you Terry