How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9706
Experience:  Computer specialist
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now

my kindle went wrong encountered an unexpected error

Customer Question

my kindle went wrong encountered an unexpected error
Submitted: 2 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 2 years ago.
Hi,
My name is Randy.
I will help you get it sorted.
I am sorry to hear that happened. Try this please....
>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> then check
Expert:  Randy Computer Tech replied 2 years ago.
Please let me know if you need any other assistance, also please take a moment to rate my service positively.
Thank you very much!

Related Computer Questions