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Hello sir/madam, I would like to help you, please let me know when you are ready.
I AM ready now but having to work on another machine
hi, are you currently using your acer aspire one ?
to be able to clear all your personal info (delete everything on harddisk) you can turn off your computer and turn on again and press ALT+F10
this will start the recovery process
recovery program will reinstall your operating system (factory restore)
factory restore will delete everything on the harddisk, and install a fresh copy of Windows (XP)
Have pressed ALT+F10 awaiting respomnse will this be long
did you press while your pc is starting?
can you try again, please tap the alt-f10 key several times
Done & Blue light is flashing
you see the recovery program now?
I am out of ideas. Let me opt out and open this question to other experts. If no expert opts in back we can continue.
Is anyone going to help me
I cannot deal with this suggest you deal remotly
I have been trying to counicate with you on another comp but it is not working out because the notebook is not responding. shall have to seek assistance else where thanks