Hello sir/madam, I would like to help you, please let me know when you are ready.
I am ready now
hello, is it asking you to enter an amazon account? (email address)
Yes - Create an Amazon Account
we an create an amazon account from the web and you can then use it in your kindle
what is the email address you want to use for your amazon account?
I cant seem to come out of the Create an account screen
Sorry didn't give you the info - *****@******.***
can you type the email again, please replace @ with AT when typing your email her
ok, can you please go to your kindle, and select Login
enter your email address***@******.***
and enter your password, and login
Can't sellect log, in only option on the Create an Amazon Account is either Create an Account or Set Up Later
do you have a login or signin option?
can you select "set up later"
I have selected Set up later but all that happens is a flash on the screen and screen returns to Create an Amazon Account
can you select it
Screen remains the same with the two options Create Account or Set Up later. I have also tried switching of and back on again. Comes back with same screen
can you select create account, what happens?
Nothing I am already in Create an Amazon Account which has boxes to fill in i.e. E-mail address, Enter Password, Confirm password ***** two options Set Up Later or Create Account. Top Message says
- Missing e-mail addres. Please correct and try again. Please enter your password
You must provide a name. Please check that your passwords match and try again
can you enter an email address
No am trying again
No - I have put in my email address but nothing comes up in the e-mail box
did you enter your email correctly?
yes - but will try again to make sure
Have tried again but nothing comes up in the e-mail box
I am out of ideas. Let me opt out and open this question to other experts. If no expert opts in back we can continue.
I is nearly an hour since I contacted you an am still awaiting an answer!!!!!!