windows live mail. I can access both emails and internet on my laptop, it is just my Kindle that doesn't work
Its a Kindle HD - Fire possibly? purchased 10/01/13 for £159 if that helps
I've done that and it hasn't changed anything Th email screen just has that buffering thing going on and a message telling me it is unable to open server connection [Talktalk]. The little 'wireless' icon top r hand corner has a little cross on it . I have been playing freecell whilst waiting for responses and that keeps throwing up a message about 'an internet error occurred. to do with lack of connectivity. But it works on my laptop
Done that still not working I do sometimes have to unplug router as my laptop does not receive emails either at times, I think it's to do with my location as others here have to also. kindle has come up with 'sign in' Do I wish to sign in? So I say OK, then get a BT page saying I am connected to a BT wi fi hotspot, and to put in BT id [usually email add] then password, but it doesn't accept the password. Don't forget I can receive emails and online stuff on my laptop, so seems to be some glitch on the Kindle
what's the 'gear' icon ? I only have the battery thing to tell you how much charge is left and the 'wireless' icon with the little cross on it nothing looks like a 'gear'
the settings menu comes from the circle with cross on it saying more. Right? Then settings gives options: help, my a/c, apps, parent controls, sounds, wireless. Which one?
OK done that. It won't accept any password ***** put in
I've tried wifi one will now try amazon
I am going to cry in a minute amazon password ***** not work
it wants password ***** wi fi BTHub3-PM6J
OK got thru BT hub stuff and got to 'register your kindle' . Have now got as far as 'Add Account' email address is OK Then need password ***** none of them work. How can I set up a new one. My books and games seem to be on the Kindle so it seems to be working other than email
Please accept my apologies for the slight delay. Now, had you signed up for an Amazon account earlier? If so, you may reset the password ***** your account following the directions in the given link:https://www.amazon.com/gp/css/account/forgot-password/email.htmlDone resetting the password, you should be able to sign in with the account and the new password ***** the device itself.Keep me posted, please. Thank you!
Thank you very much for your help. I seem to be back on track now with it emails and can receive and send emails. You've been most helpful. Lets hope it's all OK tomorrow and I don't hav e to contact you again.