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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have ordered some books from you on kindle paperwhite but

Customer Question

I have ordered some books from you on kindle paperwhite but got a response that my internet didnt seem to be working, so I have checked it again as we have moved from Cyprus back to the UK and Wi-Fi system is just the same and I dont know what to do.
Submitted: 2 years ago.
Category: Computer
Expert:  Kriptokrit replied 2 years ago.
Welcome and thanks for your question.
I'm Todd and I will be the expert working with you today to help resolve your problem.

First of all sorry for the late response. I just logged in and found your question on the questions list.
When did you purchase your Kindle?
Did you change any settings on your Amazon account?
Regards,
Todd
Customer: replied 2 years ago.

Thank you for replying

I purchased my kindle paperwhite two years ago

I have given Amazon my new address and new bank details

Customer: replied 2 years ago.

Thank you for replying

I purchased the kindle paperwhite 18 months ago.

I have changed my address and personal details with Amazon and had a reply that these changes have been implemented.

Expert:  Kriptokrit replied 2 years ago.
Hi Elaine,
Thank you for your reply and SORRY for delay. I was offline.
If you still need assistance with this issue please let me know. I'll be online in the next 14 hours.
If you resolved your issue just let me know and I'll close your question and sent it to the CS for refund.
Have a nice day.
Todd

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