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Ask Cris Your Own Question
Cris
Cris, Computer Enthusiast
Category: Computer
Satisfied Customers: 6382
Experience:  A technician which covers all grounds including E-Readers.
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unable to enter kindle book store

Customer Question

unable to enter kindle book store
Submitted: 2 years ago.
Category: Computer
Expert:  Cris replied 2 years ago.
Hi,

Thanks for using JustAnswer.com to ask your question, I am Cris.

Please press and hold the power button/switch for 20 seconds. Your device will shut off then turn it back on and allow about 1-2 minutes to fully load up.

See if this resolves your issue. Reply back to me BEFORE selecting any negative rating. I will answer your follow ups.