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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Help required to download driver for SX215 PLEASE

Customer Question

Help required to download driver for SX215 PLEASE
Submitted: 2 years ago.
Category: Computer
Expert:  Kamil Anwar replied 2 years ago.
Kamil Anwar :

Hello & Welcome to JustAnswer.

Kamil Anwar :

I will get you the direct link to download the driver.

JACUSTOMER-vesq5634- :

Thank you

Kamil Anwar :

Windows Vista 64-Bit -> Direct Link -> http://tinyurl.com/244pc6t

Kamil Anwar :

Windows Vista 32-Bit -> Direct Link -> http://tinyurl.com/25s77yw

JACUSTOMER-vesq5634- :

Please advise me when completed I have clicked on advised site to no avail

Kamil Anwar :

After clicking on the driver, a setup file will be downloaded.

Kamil Anwar :

You need to click the downloaded setup file to begin the driver installation process.

JACUSTOMER-vesq5634- :

Understood thank you

Kamil Anwar :

If you are having issues with it, i can remotely connect to your system and do this for you but the remote service would be an additional service for $20

JACUSTOMER-vesq5634- :

It was stated at the outset that the cost would be £26 which I have paid

Kamil Anwar :

That is correct. I can continue to assist in the chat until the issue is resolved. Remote Service is optional.

Kamil Anwar :

Did you get the downloaded driver to run?

JACUSTOMER-vesq5634- :

I had online messages that the driver was ready to run, but failed to do so

Kamil Anwar :

Can you type me the exact message, this helps me determine what the problem may be

JACUSTOMER-vesq5634- :

They were just standard signs indicating where and what to click on

Kamil Anwar :

I know, but when the setup failed it should have given you a message. I need to know that exact message.

Kamil Anwar :

You can run the setup again to get the message, it would probably fail again.

JACUSTOMER-vesq5634- :

It failed to run but gave no indication as to why

Kamil Anwar :

How do you know that it failed to run if it didn't give any indication?

Kamil Anwar :

Can you click Start -> Right click "Computer" and select Properties

Kamil Anwar :

Then look for the value system type, and tell me what does it says "64 bit or 32 bit"