Hello & Welcome to JustAnswer.
I will get you the direct link to download the driver.
Windows Vista 64-Bit -> Direct Link -> http://tinyurl.com/244pc6t
Windows Vista 32-Bit -> Direct Link -> http://tinyurl.com/25s77yw
Please advise me when completed I have clicked on advised site to no avail
After clicking on the driver, a setup file will be downloaded.
You need to click the downloaded setup file to begin the driver installation process.
Understood thank you
If you are having issues with it, i can remotely connect to your system and do this for you but the remote service would be an additional service for $20
It was stated at the outset that the cost would be £26 which I have paid
That is correct. I can continue to assist in the chat until the issue is resolved. Remote Service is optional.
Did you get the downloaded driver to run?
I had online messages that the driver was ready to run, but failed to do so
Can you type me the exact message, this helps me determine what the problem may be
They were just standard signs indicating where and what to click on
I know, but when the setup failed it should have given you a message. I need to know that exact message.
You can run the setup again to get the message, it would probably fail again.
It failed to run but gave no indication as to why
How do you know that it failed to run if it didn't give any indication?
Can you click Start -> Right click "Computer" and select Properties
Then look for the value system type, and tell me what does it says "64 bit or 32 bit"