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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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my computer upgraded about two days ago and I cannot now got

Customer Question

my computer upgraded about two days ago and I cannot now got my USB port to be recognised by my computer.
Can you help
Jim
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.
***** *****nell :


Hello sir/madam, I would like to help you, please let me know when you are ready.

JACUSTOMER-49kkij2q- :

I am ready now

***** *****nell :

hi, are you using the computer in question?

JACUSTOMER-49kkij2q- :

Yes

***** *****nell :

if you want we can try remote assistance and fix the problem together quickly

JACUSTOMER-49kkij2q- :

yes

***** *****nell :

can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
link: http://tiny.cc/z5lvcx

JACUSTOMER-49kkij2q- :

James McKean

Expert:  Jerry Hannell replied 2 years ago.
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Expert:  Jerry Hannell replied 2 years ago.

can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely..
link: http://tiny.cc/z5lvcx

Customer: replied 2 years ago.

795 847 953

2157

Expert:  Jerry Hannell replied 2 years ago.

is the program running?

(can you run the link again, this time please open the program and don't close it)

it should stay on the screen

link: http://tiny.cc/z5lvcx