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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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got acer notepad laptop and unable to install my epson xp

Customer Question

got acer notepad laptop and unable to install my epson xp 312
Submitted: 2 years ago.
Category: Computer
Expert:  arsufi2002 replied 2 years ago.
Customer:

Hi,

Customer:

My name is***** save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Customer:

By the way, Could you mention the OS running on this laptop? (Windows / LINUX)

JACUSTOMER-5b71smu8- :

hi need to get my acer laptop with chromebook to pick up my epson xp 312 printer

Customer:

By the way, have you added the printer in google cloud

JACUSTOMER-5b71smu8- :

been in google cloud but my printer is not listed

Customer:

You have to add this printer to google cloud..

Customer:

Have you added this printer to google cloud

JACUSTOMER-5b71smu8- :

no dont know how to

Customer:

ok

Customer:

Is this printer connected to any windows machine..

JACUSTOMER-5b71smu8- :

do i need to registar it

Customer:

yes

Customer:

For that we need to get into printer settings page

Customer:

Are you there

Customer:

This is pretty simple, you may need to get into printer console page and select Google Cloud Print Services and register the printer

Customer:

See this link

Customer:

Once you register the printer, you can see the printer on Chromebook

Customer:

Are you there

Expert:  arsufi2002 replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  arsufi2002 replied 2 years ago.
Dear Claire,
Hope everything goes fine.

Didn't find you back. I am just checking to see whether you are still waiting for answer
Please reply

Thanks,
Fiyaz

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