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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5641
Experience:  B.Sc. Computer Science with Honors
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i am unable to start up my new kindle. I have entered the edimax

Resolved Question:

i am unable to start up my new kindle. I have entered the edimax password ***** on the base of the router. Is this correct?
HELP PLEASE !
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Michelle :

Hi my name is ***** ***** i will be assisting you today.

Customer:

hi michelle. how do i start up my new kindle please ?

Michelle :

i will help you to look for the correct router password ***** then you can enter the correct password ***** your kindle to get connected to the internet.

Customer:

Great. thanks

Michelle :

what is the operating system you have on the computer.

Customer:

windows xp

Michelle :

ok

Michelle :

what is the wireless routers make and model number

Customer:

edimax n300

Michelle :

do you want me to remote access and look for the router password ***** you or you want to follow steps

Customer:

remote access please

Michelle :

click the above link and then click on the green button "start working with Ammyy adming its free".

Michelle :

let me know once done.

Customer:

done

Michelle :

it says your id what is it.

Michelle :

its must be a 7 digit code

Customer:

42 506 590

Michelle :

please recheck and let me know the 7 digit code

Michelle :

give me the one which says your id and not the client id

Michelle :

i see you are offline let me know when you are online.

Michelle :

are we connected?

Customer:

have clickedon the green button on ammyy.com/en/ but nothing happens.

Michelle :

Click here


Customer:

not receiving your reply

Michelle :

are you getting my message

Expert:  Michelle replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 2 years ago.

not getting your message

Expert:  Michelle replied 2 years ago.

Click here and install Ammyy admin then give me the id number

http://tinyurl.com/pzu4m9e

Customer: replied 2 years ago.

all ok now thank you. Your help much appreciated.

Expert:  Michelle replied 2 years ago.
I hope I've provided the information you were seeking. If you are happy with my service, effort and the Information you got, then provide a rating by clicking on the smiley below and if the solution has not worked please don't rate negatively Instead reply me so that i can continue to help with more troubleshooting steps to fix the problem.
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