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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I am a new customer how do I connect to TALKTALK

Customer Question

I am a new customer how do I connect to TALKTALK
Submitted: 2 years ago.
Category: Computer
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer

Has your talktalk router been installed ?
Customer: replied 2 years ago.

Yes router installed

Expert:  James K. replied 2 years ago.

Perfect are you currently connecting via a cable,?

Customer: replied 2 years ago.

No

Expert:  James K. replied 2 years ago.
Ok

Do you have a cable there we can use ?

how are you currently connecting ?
Customer: replied 2 years ago.

I am not connected via cable and do not have access to cable

Expert:  James K. replied 2 years ago.
The router comes with a yellow ethernet cable
Customer: replied 2 years ago.

Yes

Expert:  James K. replied 2 years ago.
Put that cable into the router and into the laptop

see if you connected to the internet
Customer: replied 2 years ago.

Cable connected

Expert:  James K. replied 2 years ago.
Ok are you on the internet ?
Customer: replied 2 years ago.

I am on the internet

Expert:  James K. replied 2 years ago.
ok great

So you want get the Wifi details Correct ?
Customer: replied 2 years ago.

I changed from AOL to TalkTalk today and wish to get connected to talk talk I have a wireless card name to connect which is TALKTALK-ooA5B6

Expert:  James K. replied 2 years ago.
Perfect

all you need to do is look on the bottom of the router

You will see a sticker

it has the password ***** it

write it down then connect

Cheers James

Now Please rate My service with the Smiley Faces And submit

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Customer: replied 2 years ago.

I have password ***** where do I put this to connect to TalkTalk

Expert:  James K. replied 2 years ago.
Remove the cable

Click Avalible wifi Networks

click on your network

then enter the password

Click the little Wifi icon bottom right

Cheers James

Now Please rate My service with the Smiley Faces And submit
Expert:  James K. replied 2 years ago.
you dont need to open a new question

Put the cable into the laptop

Connected it to the interenet

Let me know when Done
Customer: replied 2 years ago.

Thank you for message please I would like a refund having now dealt with talk talk direct