How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James K. Your Own Question
James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
20304743
Type Your Computer Question Here...
James K. is online now

Hello - I used to be able to connect my Samsung phone and Finepix

Resolved Question:

Hello - I used to be able to connect my Samsung phone and Finepix camera to the pc via a usb cable to download my photos but now cant do this as they are not recognised on my Samsung notebook S3510 - I've tried all sorts of fixes but nothing works although it does charge the phone - please help
Submitted: 2 years ago.
Category: Computer
Expert:  James K. replied 2 years ago.
Hello
My name is James
Welcome to Just Answer
Can i Remote onto your machien and fix the issue at no extra cost
I can send you a link to Connect that means we can Screen Share and I
Can see and fix your issue.
Its Fully Secure and built into the JustAnswer System Let me Know and Will
Send details on how to connect
Cheers James
Customer: replied 2 years ago.

Of course

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=481115d1-66d2-40f3-a4ee-107e800d5ece

Click the Link Above

Click the green I agree

Click run/OK/yes if asked
Expert:  James K. replied 2 years ago.
Remoet Fix Cheers James
James K. and 3 other Computer Specialists are ready to help you