Hello and thank you for using JustAnwer, my name is ***** ***** I will be helping you with your question today.
Can I have you try this first:1. Remove any cover from the kindle if you have any2. Press and hold the on/off button for a total of 45 seconds3. Let me know if there is a change in the screen.
Hold it It looks like it might be working
Well done. Do I take it that this how the Kindle is reset?
Yes, when it freezes like that.
Mine does the same thing every so often.
Absolutely delighted, as a new Kindle would not (I guess) give me access to my library
Thanks a lot
Good to hear, you are welcome!
Bye for now
Have a good day. Bye.
Not at all. I could not be more satisfied. With my problem I have to say - like most thing in this world, it is easy when you know how.
And you my friend certainly new how. Right 1st time.