Had broadband fibre installed 27 Nov. Engineer unable to connect our existing Dell owing to 'communications conflict' but connected its replacement (an Apple iMac) to internet as well as our iPad. Able to access emails on iPad but NOT on iMac (which we are unfamiliar with), iMac does not accept the email password ***** thought it was. After putting in email address on Mail Settings Lookup, message comes up 'mail settings are not known for your email provider: please contact your provider for correct settings'. Would be grateful if you could advise us of the correct email settings or issue new email settings via email which we can pick up off the iPad or mail to our home address if that is safer. Thanking you in anticipation. D G XXXXXXXX
Hello & Welcome to JustAnswer.
I can find you the correct settings; please tell me the part after the @ symbol of your e-mail address.
please type only the part after the @ symbol
please dont type full email address
i only need the part after the @ sign
dont type anything before the @ sign
are you using talktalk internet connection?
thanks - your settings should be:
the username is ***** ***** email address
143 and 110 both works
for incoming use: pop3.homecall.co.uk port 110
for outgoing use: smtp.homecall.co.uk port 25
if you want i can remotely connect to your computer and do this for you but that would be an additional service for $20
You're Welcome. This is a one time question you asked. I beleive you did not subscribe to anything, but i will let the customer service know to cancel subscription if there is any.