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Has it always been like this please?
If not, did anything lead up to this?
How long have you had the laptop?
We have had the computer for a couple of years but not used it in the last year and when we went back to it this had happened. It had been fine for over a year.
I cant get the boot screen it goes straight into windows
Think i have found it:
Phoenix Technologies Ltd 01CU MOO2 20090818 CYH 18/08/2009